
Last week I finished reading Delivering Happiness: A Path to Profits, Passion, and Purpose, and I deem this a MUST-READ for everyone who has…
Well, just everyone quite frankly.
This amazing book is part biography/part business case study. It provides insights into Tony Hsieh’s business ventures, education, and personal philosophy, as well as an insider’s look at how Zappos went from a near-failure to an Amazon acquisition by following his own inner compass of what a business should be.
And in keeping with the Zappos philosophy, from cover to cover Tony “keeps it real” in the tone and style. He speaks in his own authentic voice and leaves the business school hyperbole behind, making this book as entertaining as it is informative.
After early run-ins with boring jobs and deteriorating corporate cultures, Tony made the decision to create a place where he’d really want to work. He surrounded himself with others who shared the same vision and passion, and the cult of Zappos culture was born.
I think you should read this book for a couple of reasons:
It’s a good read all the way around. Tony tells an interesting story in an engaging way, frought with the highs and lows that come with being an entrepreneur. He doesn’t gloss over the low points but tells it like it is, and despite the fact that this story ends in success, it doesn’t read like a fairytale. It’s a good lesson that the path to success isn’t paved in gold, and that it is possible to overcome setbacks (even seemingly insurmountable ones) with the right mix of perserverence and intestinal fortitude.
It’s packed with useful stuff. Whether you’re thinking about starting your own company or already have one, Delivering Happiness is a great source of information on the importance of great corporate culture and how to start building a successful team around you and your business. Is the Zappos culture a little too quirky for your business model? No problem. The book provides the theoretical building blocks, leaving you to customize your own cultural expression.
It gets to the core of business: Core values. Not only does Tony focus your attention on the importance of establishing clear core values, he also gives you step by step instructions on how to develop your own. Use them as a measuring stick for all that you do (and when you’re hiring new employees in particular).
In the end it’s all about delivering happiness — to himself, his employees, his customers. And really, couldn’t we all use a little more of that?
Buy the book here, and start delivering a little happiness of your own.